WERKMAN BLACK FAQ

The license fees after two years for Black Fundamentals will be € 55,00 per month.

Lameness can be detected by a certified person like a veterinarian. Werkman BLACK detects differences in left and right which might indicate lameness. It can also detect differences over time.

It’s available in English, Dutch, German, Spanish, Polish and French

No, that’s not possible.

Not yet, but that might be possible in future.

Yes.

No, landing is the impact untill the hoof stands still, loading is in the stance phase.

Yes, but you will see that the behaviour of the horse will be different. In case of a slight slope please try both ways, the hoof angle will be calculated from these both measurements.

Yes, all data is stored on the tablet, so you can compare all data offline.

No. The data will be saved for one year on the Werkman BLACK server, but the Werkman BLACK app on the tablet will not be accessible anymore. When you decide to subscribe again within the same year all data and the Werkman BLACK app will be available again.

No, it is a closed system and only available on the Werkman BLACK tablet.

Yes, there is a share button in the app which will generate a screenshot of the current page.

It is available now.

We are currently working on various updates, amongst them are the sensors for the hind feet. We have the experience that it gives so much insight in the gait of the horse that it might be a bit overwhelming to interpret front and hind feet at the same time. So we would advise you to visit a workshop to learn more about the gait of the front feet first.

Not yet, but it might be a development for the future.

First you can try to close the app by sliding it away (therefor you will shutdown the app, not the tablet) or by restarting the tablet and then restart the Black app again. If your account is still blocked then please contact customer service by e-mail (black@werkmanhoofcare.com) or by calling us at +31 (0)50 21 13 427

No, it is a closed system and works only on the Werkman BLACK tablet.

Yes, but it’s not possible to charge the sensors below 0 degrees Celcius.

Not yet, we are working on it.

€ 249,95 ex VAT, you can buy the new sensor online, click here.

When you activate the sensor on by holding it to the remote control, just do this shortly, one or two seconds is enough. When the light turns on, it is already

No, the hardware only works with software, the software license will expire after 2 years.

€ 249,95 ex VAT, you can buy the new sensor online, click here.

That is possible if the other person buys an extra user’s license.

See terms of use, click here.

You can find the actual prices on this page.

The license fees for the Ring of Werkman after two years will be € 50,00 per month.

Of course there are! We can imagine that you want to see it in real life to be stunned by what it will show what the naked eye cannot see. We therefor organise workshops on a regular basis in various countries.

You can find the events on our Facebook page: https://www.facebook.com/pg/werkman.hoofcare/events or on this page.

If you want to see Werkman BLACK in action, you can also contact our team farriers: Jonathan Nunn, Berni Prins, Rickert Wijnen, Tobias Villsen, Magnus Smederöd and Javier Palancares. Sometimes they use it in their daily work and they are willing to share their experience.

Normally within an hour, there is a Quick Start Guide in the box to help you get started.

On our website www.werkmanhoofcare.com/black and on our YouTube channel soon.

This is Werkman BLACK fundamentals, which is the “basic” version.

It is available for every horse in walk and trot.

That depends on the country where the workshop will be given.

That is not (yet) possible.

No, due to legal terms we are not allowed to share the raw data.

Yes, there is a share button in the app which will generate a screenshot of the current page.

No, it is not allowed as described in our Terms of Use, unless Werkman has agreed on using it.

No, not yet.

Please press on/off button and volume button together for about 8 seconds. The screen will turn off and start up again. This accounts for the S2 and the newer version S5E.

It is described in the terms of use.

Please check the following points:

• Please check your location service, it must be switched on for Bluetooth modus.
• Is it out of reach, because the sensors should be within 15 meters.
• Is your app active? You can close your app and re-open it.

The Ring of Werkman is an animated representation of the entire stance phase: the moment of contact between the hoof and the ground. The initial ground contact, the movement during the stance phase and the direction of break-over. The Ring of Werkman shows all angles at which this occurs, for both walking and trotting, on both hard and soft surfaces.

It is the amazing Black system including tablet, remote control and two sensors for measuring the front feet in walk and trot on hard and soft surface.

There are testimonials on our website, you can find them here.

You can find more information on this page. You also can contact us or request a free 1-on-1 demo.

You can send us a message through black@werkmanhoofcare.com or you can call us at +31 (0)50 21 13 427. We will answer your questions as soon as possible.